my c.v so hope you can know about me more ...and to know really its not end of life if you have to change your career if you had to

My name is marwan Mohamed Ali gaber,am from Egypt small city called Aswan in the south..

but now its the third biggest city in Egypt.

m y original career is an English tour guide manger,its really interested job and people who work in the tourism industries would really know it is....

you have the chance to meet different people from all around the world every day ,so you will know new cultures and habits from all around the world and of course lots of pretty ladies and women ''lol''

i will publish here some of my experiences so you all will get to know me more ,     

its now a though time to Egypt specially in tourism industry , and i feel good as iam single now

because you can not imagine what it would be very hard thing if you having a wife and kids try to take care of them in this situation ,you might not be able even to have the time to write to words in fb ..

so any way to not take a lot of your time i will go ahead the point ,am not looking here to be a famous blogger or to earn lots of money the most important to me is the communication with you all and discussing ,reading your comments and answer it , and i think there is no long in that as i have much free time now lol , so wish you all a nice lovely day...

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Experiens.docx

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Conversation opened. Experience Jan 2009 – Grana Tours – Misr Travel – Select Egypt Tours – Salco Travel – Sakkara Tours – Wings Tours – Travel Ways Tours Company Industry : Tourism / Travel Job Rule : Tour Guide Manager - Development of domestic and international packages by visiting destinations and suggesting interesting travel routes of places of interest :  Designing flexible tour packages to meet the needs of different clients ;  Exploring and identifying new business opportunities in a competitive and rapidly changing industry ;  Accompanying groups traveling by coach , although on specialist tours travel may be by mini-bus , car , boat , train or plane ;  Welcoming groups of holiday makers at their starting point and announcing details and stop-over points ;  Checking tickets and other relevant documents , seat allocations and any special requirements  Helping with passport and immigration issues  Commentating during the journey on places of interest along the route  Communicating arrange of information on itineraries , destinations and culture ;  Informing passengers of arrival and departure times at each destination on the itinerary ( including ensuring that all members of the group are back on the coach before departing from each stop  Making sure all travel arrangements run according to plan and that accommodation ,meals and service are satisfactory ;  Organizing entry to attractions and transport, such as car hire;  Ensuring that the tour is running smoothly for individual members of the group ;  Responding to questions and offering help with any problems that arise- ranging from simple matters, such as directing a member of the group to the nearest chemist , to more serious issues, such as tracing lost baggage, etc ;  Dealing with emergencies, such as helping a Page 2 of 4 hotels Group Loyalty Programs  Attends to gest's complaints , inquiries and requests , referees , problems to supervisor / Assistant Manager if He / she unable to assist  Is familiar with other intercontinental Hotels and Resorts So that guest indicating any next destination on the registration card can be '' sold '' an onward booking to another intercontinental Hotels  Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service  Performs the audit balances and prepares all works for audit in an orderly fashion  When on night shift , prepare all necessary forms for the guest arrival  Maintains comprehensive knowledge of standard reservation procedures including correct forms to use , how to read e-mail , messages , and to interpret availability sources within the reservation systems  Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a ICHG Brand  Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state all times  Endeavors to maintain the high standards of the hotel with particular regard to the importance of ICHG Loyalty program member and other VIP's and with reference to hotel and to be a health or safety hazard Page 3 of 4 holiday maker who is ill or those needing to contact family members urgently ;  Making contact in advance with places to stay or visit to check details and arrangements ;  Liaising with hotels , coach companies , restaurants and other clients ;  Advising about facilities , such as sights ,restaurants and shops , at each destination;  Occasionally making accommodation bookings on proposed dates;  Write reports and maintaining records;  Organizing and attended tourism events , conferences , workshops , seminars and exhibitions . Senior Receptionist Thomas Cook Floating Hotels Cairo, Egypt Company Industry : Hospitality / Tourism / Travel  Greeting all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity  Registers and rooms all arrivals to established procedures  Maintaining intimate knowledge of departmental standards and procedures  Cashes hotel guest's personal and travellers check and assists with currency exchange  Keeps abreast of all modifications to accounting policies and procedures  Responsible and attends to guest's request of using the service of safety box at all times  Knowledgeable of all special promotion procedures, for programs such as : Seasonal Packages , and also intercontinental Page 4 of 4 Education May 2007 : El Minya university , Egypt Bachelor's degree / higher diploma , Tourism & Hotels GPA : Bachelor's degree June 2002 : Aswan Language School , Aswan , Egypt Certification / diploma , American Diploma -1 St Student in Literature Section Languages Languages skill level Years of experience Last Used Russian Intermediate More than 5 Month 1 Month or less English Expert More than 10 Years 1 Month or less French Intermediate More than 5 Years More than 6 months Italian Intermediate More than 5 Years More than 1 Year Skills Skills skill level Years of experience Last Used ICDL Intermediate More than 5 Years 1 Month or less 1 of 4 Experiens.docx Displaying Experiens.docx.